The client(s) engages the services with the HVC GROUP, under the below mentioned terms and conditions:
1) Client(s) Commitments & Terms: All clients/customers/former and past clients, agree to forward all correspondence to the HVC GROUP including, but not limited to, letters and Receipts.
The HVC GROUP cannot perform the service provided without obtaining copies of w-2,1099 and all needed correspondence. Clients agree to provide all relevant and requested documents in a timely manner to the HVC GROUP consultant providing services. We ask that all documentation be provided as soon as reasonably possible. Generally, we need this information within two (2) business days of receipt.
Clients agree to inform the HVC GROUP of any change of address in a timely manner. The HVC GROUP will be limited in providing our services without obtaining new bills/statements with the newly reflected address.
Clients understand that the HVC GROUP has no ability to dictate the decisions clients make regarding financial decisions that may impact their filings, and/or other financial responsibility(s). Clients cannot and will not hold the HVC GROUP accountable or liable for any actions , and/or consequences regarding their past, present, and/or future decisions that may impact their filings, financial situation, and/or standing(s) with any financial, or otherwise, institution and/or company.
Clients agree to pay the HVC GROUP for the services rendered. Lack of payment will suspend all work on their account. The HVC GROUP will work with any customer’s seeking to resolve billing or service issues so long as that customer contacts our office as soon as reasonably possible regarding their billing or accounting issue(s).
The success of this service will be dependent on the completion of the above-mentioned client(s) commitments. Clients understand that failure to complete all of these activities will void the service guarantee, refund, and warranty.
Clients are aware that the HVC GROUP offers Monthly Plans. If a client selects a Monthly Plan, he/she can cancel his/her service at any time. He/she must only provide a 30 day notice in advance. He/she understands that he/she will be billed 1 additional monthly charge
2) Disclaimer:
There are several limits to the work of the HVC GROUP which the client(s) should be aware of. Because each case can vary, the HVC GROUP cannot guarantee any specific or individual results on a client’s filing. Because each case is different, there is no precise time frame that can be reasonably disclosed. as well as other relevant documentation provided us becomes property of the HVC GROUP. A client agrees to waive all rights to obtain copies of the correspondence sent to the HVC GROUP.
3) Payment Structure:
Clients agree to pay the HVC GROUP for work as it is completed on a month-to-month basis as noted. Payment is due after any work on a client’s account. If the bank returns the payment dishonored, the client agrees to pay a $30.00 dishonored payment fee. Continued work on this account will be closed if your payments are not received according to your contract.
4) Derogatory Information Reporting:
The client(s) would like the HVC GROUP to complete filing with all information provided to the HVC GROUP separately. The HVC GROUP will consider any information that is not disclosed to be inaccurate, unverifiable, or obsolete.
Collection of your Personal Information: the HVC GROUP may collect personally identifiable information, such as your name, Date of birth, current and previous addresses, and other relevant information related to our service agreement. The HVC GROUP may also collect anonymous demographic information, which is not unique to you, such as your age, city and state. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by the HVC GROUP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the HVC GROUP website.
The HVC GROUP encourages you to review the privacy statements of websites you choose to link to from the HVC GROUP so that you can understand how those websites collect, use and share your information. The HVC GROUP is not responsible for the privacy statements or other content on websites outside of the HVC GROUP website.
Use of your Personal Information: the HVC GROUP collects and uses your personal information to operate its website(s) and deliver the services you have requested.
The HVC GROUP may also use your personally identifiable information to inform you of other products or services available from the HVC GROUP and its affiliates. The HVC GROUP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The HVC GROUP does not sell, rent or lease its customer lists to third parties. The HVC GROUP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the HVC GROUP, and they are required to maintain the confidentiality of your information. The HVC GROUP may keep track of the websites and pages our users visit within the HVC GROUP, in order to determine what the HVC GROUP services are the most popular. This data is used to deliver customized content and advertising within the HVC GROUP to customers whose behavior indicates that they are interested in a particular subject area.
the HVC GROUP will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the HVC GROUP site; (b) protect and defend the rights or property of the HVC GROUP ; and, (c) act under exigent circumstances to protect the personal safety of users of the HVC GROUP , or the public.
Security of your Personal Information: the HVC GROUP secures your personal information from unauthorized access, use or disclosure.
Children under Thirteen: the HVC GROUP does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement: the HVC GROUP will occasionally update this Statement of Privacy to reflect company and customer feedback. The HVC GROUP encourages you to periodically review this Statement to be informed of how the HVC GROUP is protecting your information.
6) Our Right to Suspend or Terminate Services: We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) late payment; (b) denied payment transaction;(harassing/
8) Arbitration & Mediation: In the event a dispute shall arise between the parties to this contract, agreement, and/or services, it is hereby agreed that the dispute shall be resolved by arbitration in accordance with the applicable United States Arbitration and Mediation Rules of Arbitration. The arbitrator’s decision shall be final and legally binding, and judgment may be entered thereon. Each party shall be responsible for its share of the arbitration fees in accordance with the applicable Rules of Arbitration. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award, or fails to comply with the arbitrator’s award, the other party is entitled to costs of suit, including a reasonable attorney’s fee for having to compel arbitration or defend or enforce the award.
(a) “Disputes” are any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if it arises after Services have terminated. Disputes include claims that you bring against our employees, agents, affiliates, or other representatives or that we bring against you. It also includes but is not limited to claims related in any way to or arising out of in any way any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
(b) If either of us wants to initiate a claim to arbitrate a Dispute, we each agree to send written notice to the other providing a description of the dispute, a description of previous efforts to resolve the dispute, all relevant documents and supporting information, and the proposed resolution. Notice to you will be sent as described in the “Providing Notice to
Each Other Under the Agreement” section and notice to us will be sent to the HVC GROUP. We each agree to make attempts to resolve the dispute prior to filing a claim for arbitration. If we cannot resolve the dispute within forty-five (45) days of receipt of the notice to arbitrate, then we each may submit the dispute to formal arbitration.
(c) Unless we each agree otherwise, the Arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service.
(d) The arbitration will be governed and conducted by (a) a neutral third-party arbitrator selected by each of us and based upon rules mutually agreed to by each of us or (b)the HVC GROUP. The HVC GROUP rules, including rules about the selection of an arbitrator, filing, administration, discovery, and arbitrator fees, will be conducted under JAMS Comprehensive Arbitration Rules & Procedures. The HVC GROUP rules are available on its website at www.HVCGROUP.INFO. To the extent that this “Dispute Resolution” section conflicts with the HVC GROUP minimum standards for procedural fairness, the HVC GROUP rules or minimum standards for arbitration procedures in that regard will apply. However, nothing in this paragraph will require or allow us or you to arbitrate on a class-wide or consolidated basis.
(e) WE EACH AGREE THAT WE WILL ONLY PURSUE ARBITRATION ON AN INDIVIDUAL BASIS AND WILL NOT PURSUE ARBITRATION ON A CLASS-WIDE OR CONSOLIDATED BASIS. We each agree that any arbitration will be solely between you and the HVC GROUP (not brought on behalf of or together with another individual’s claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn’t apply and the dispute must be brought in court.
(f) We each are responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to arbitration. However, we will pay for the arbitration administrative or filing fees, including the arbitrator fees. Otherwise, The HVC GROUP Comprehensive Arbitration Rules & Procedures and the HVC GROUP Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses, Minimum Standards of Procedural Fairness regarding costs and payment apply.
Exceptions To Our Agreement to Arbitrate Disputes: Either of us may bring qualifying claims in small claims court. In addition, this arbitration provision does not prevent you from bringing your dispute to the attention of any federal, state, or local government agency that can, if the law allows, seek relief against us on your behalf.
No Class Actions: TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASS WIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
No Trial by Jury: TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION, OR OTHER PROCEEDING.
Indemnification: You agree to indemnify, defend, and hold the HVC GROUP and our subsidiaries, affiliates, parent companies harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available; failure to safeguard your information, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party.